Contact Us

We'd love to hear from you. Our support team is available:

Monday to Friday, 8:30 AM – 4:30 PM (AEST)

We're closed on weekends and public holidays, but any messages received during that time will be answered on the next business day.

How to Reach Us

• Phone: 07 3521 8102
• Email: service@pacificpetsupplies.com.au — we aim to respond within one business day

Mailing Address Pacific Pet Supplies PO Box 6049 Brookwater, QLD 4300, Australia

Warehouse Address Unit 10, 23 Technology Drive Augustine Heights, QLD 4300, Australia (This location is not open to the public.)

For quick answers to common questions, browse our Help Centre — it's available around the clock.